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Login issues

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We are aware there are some members receiving login issues. The known ones are

  • Attempting to login, browser asks to “enable cookies”
    Answer: We are currently working with our Zen Planner membership software to resolve. We’ve found that clearing your cache seems to work. We’ve had 100% success when members use the Zen Planner Member App downloadable on iOS & Android
  • Members not receiving email
    Answer: Try checking your SPAM/Junk folder. You also may have a different email on file. If you are having trouble, you can call us during business hours and a staff member will help you 773-295-4851

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